
Frequently asked questions
What services does CARE THERE offer?
CARE THERE provides trilingual concierge telehealth and in-home consultations, specializing in personalized medical care for foreign patients in Argentina. We assist with general health concerns, chronic condition management, prescription refills, and more.
What languages do you offer services in?
Our services are available in English, Spanish, and Portuguese.
Do you provide emergency care?
CARE THERE is focused on non-emergency care. If you are experiencing a medical emergency, please call local emergency services immediately.
What types of consultations are available?
We offer both telehealth consultations via video call for patients across all of Argentina, and in-home visits within Buenos Aires and surrounding areas.
Is guidance on the health system and insurance included in the consultation?
Yes, during your consultation, we can explain the healthcare system in Argentina and recommend the best insurance options tailored to your needs, at no extra cost.
Do you accept insurance?
CARE THERE currently operates on a fee-for-service model. However, we can provide you with a detailed receipt if you wish to submit it to your insurance provider for reimbursement.
What if I need a consultation with a specialist?
We offer referrals to trusted local specialists if you need further medical evaluation or treatment that falls outside of our general care services.
Can I get prescriptions or medication refills through CARE THERE?
Yes, we can prescribe medications or provide refills during consultations, following an appropriate medical assessment.
How does the blood test process work with CARE THERE?
We will provide you a lab order and help you find a local lab for your blood tests. After the tests are done, we will schedule a quick follow-up appointment to discuss the results and any necessary next steps.
Do you provide vaccine documentation?
Yes, we can issue vaccine notes during consultations if required.
Can I get a medical clearance for physical activities (aptos físicos)?
Yes, we issue aptos físicos during in-home consultations.
How can I know the doctors from CARE THERE are licensed to practice medicine?
All CARE THERE doctors are fully licensed and accredited to practice medicine in Argentina. You can request to see their credentials at any time.
Are you a doctor and want to join the team?
We are always looking for passionate healthcare professionals to join our team, including doctors, nutritionists, physical therapists, kinesiologists, and psychologists. If you're interested in working with CARE THERE, please email us for more information.